Gain capacity to care.
Maximize clinical capacity, reduce administrative burden, expand access, and increase patient satisfaction.
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Florence solves the most significant constraint in care: clinical capacity.

By eliminating administrative burden and engaging patients throughout their journey, our platform gives clinical staff more time to care for patients and drives patient satisfaction.

Florence + Zipnosis
Florence Acquires Zipnosis to Solve Clinical Capacity Constraints
By joining forces with Zipnosis, we'll enable omnichannel transformation via a virtual-first approach to care, maximizing clinical capacity and improving patient access.
Read the press release


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Streamlined patient intake

Increase Clinical Capacity

Drive clinical efficiency with mobile intake forms. Patients can initiate the registration process before arrival or while waiting for care — ensuring capture of insurance information, consent, and payment. Our interface supports multiple languages, reducing demand for translation services and associated costs.

increase clinical capacity
reduce patient abandonment
Patient journey mapping

Expand Access and Transparency

Prevent patients from Leaving Without Being Seen (LWBS) and improve patient satisfaction by displaying their visit progress and what to expect, including configurable FAQs.

Digitized Rapid Assessment

Rapidly Assess Acuity

Quickly assess acuity, offer clinical decision support to providers, and append data to the patient file with intelligent adaptive interviews. This reduces clinical documentation time by up to 15 minutes per patient, alerts nurses to potential issues earlier, and increases staff satisfaction.


Improve Throughput

Reduce total length of stay by accelerating the discharge process. With digital discharge, patients no longer have to wait for staff or printed paperwork. With one click, patients can attest to discharge and access their care plan.

increase care adherence
improve health outcomes

Improve Health Outcomes

Reduce readmissions, drive system loyalty, and increase PCP attachment with patient self-scheduling via an integrated system-specific directory of healthcare providers.

Drive Metrics That Matter
increase revenue
Increase Revenue

Improve throughput, treat more patients, and increase PCP attachment.

reduce admin costs
Reduce Admin Costs

Digitize intake to reduce administrative burden and translation expenses.

drive referral streams
Drive Referral Streams

Increase patient follow-up completions and boost patient lifetime value.

What our partners are saying

“As one of the busiest emergency departments in the country, our nurses and administrative staff immediately saw the benefit of Florence. Nurses are saving time and seeing patients faster in our ED. Patients appreciate the streamlined intake process and the transparency provided by being involved, digitally, from the very beginning."

Saad Chaudhry

Chief Digital & Information Officer

saad chaudhry luminis health


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