Florence solves the most significant constraint in care: clinical capacity.
By eliminating administrative burden and engaging patients throughout their journey, our platform gives clinical staff more time to care for patients and drives patient satisfaction.
Increase Clinical Capacity
Drive clinical efficiency with mobile intake forms. Patients can initiate the registration process before arrival or while waiting for care — ensuring capture of insurance information, consent, and payment. Our interface supports multiple languages, reducing demand for translation services and associated costs.
Expand Access and Transparency
Prevent patients from Leaving Without Being Seen (LWBS) and improve patient satisfaction by displaying their visit progress and what to expect, including configurable FAQs.
Rapidly Assess Acuity
Quickly assess acuity, offer clinical decision support to providers, and append data to the patient file with intelligent adaptive interviews. This reduces clinical documentation time by up to 15 minutes per patient, alerts nurses to potential issues earlier, and increases staff satisfaction.
Reduce total length of stay by accelerating the discharge process. With digital discharge, patients no longer have to wait for staff or printed paperwork. With one click, patients can attest to discharge and access their care plan.
Improve Health Outcomes
Reduce readmissions, drive system loyalty, and increase PCP attachment with patient self-scheduling via an integrated system-specific directory of healthcare providers.
Digitalize your common intake forms and questionnaires in a self-serve way.
Create doctor notes automatically from patients background and EHR.
Improve throughput, treat more patients, and increase PCP attachment.
Reduce Admin Costs
Digitize intake to reduce administrative burden and translation expenses.
Drive Referral Streams
Increase patient follow-up completions and boost patient lifetime value.
“As one of the busiest emergency departments in the country, our nurses and administrative staff immediately saw the benefit of Florence. Nurses are saving time and seeing patients faster in our ED. Patients appreciate the streamlined intake process and the transparency provided by being involved, digitally, from the very beginning."
Chief Digital & Information Officer
“Technology is the most expedient way to address the growing challenges to our overburdened healthcare system across cost, access and labor. We cannot continue to add administrative overhead to clinical teams and hope that access and quality will improve.”
CEO and Founder